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Carbyne APEX provides the most technologically advanced 911 service, all in one platform from the cloud including full call control powered by sophisticated data collaboration and a suite of supporting products. We’ve designed APEX to help those who are experiencing an emergency while also providing call takers with a consolidated platform which provides everything they need in ONE screen - the age of multiple screens is OVER! Carbyne is a one stop shop eco-system for all emergency communication


Here at OPCD we are laser focused and committed to ensuring we have the best technology available to serve the residents and visitors of New Orleans. With this switch over to AT&T’s ESINet and Carbyne’s APEX, OPCD and the people we serve can rest assured that our systems are re-enforced and redundant so 9-1-1 service can remain available when they need us the most.  Carbyne’s APEX allows us to ensure the best location information, multi-media and flexibility is available on every 9-1-1. This is going to revolutionize how we respond to emergencies in New Orleans and across the world.


By: Lara Kelsey,Project Management Team Lead, Carbyne

While Hurricane Katrina left an indelible mark on all its survivors, the call-takers and dispatchers who heroically fielded 9-1-1 calls during the ordeal were forced to hear the nonstop sounds of fear turning into panic, which time may never fully heal. It’s not a question of “if” the 9-1-1 capabilities of New Orleans will be tested to their limits again, it is a question of “when”. Read More

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